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2. Bad Interview and Resume Blunders: Tales from the Trenches - AOL

   www.aol.com/news/2010-08-10-bad-interview-resume...

   In today's competitive job market, small errors, omissions, and lapses in sound judgment can cost a job seeker an interview or a job offer. I turned to hiring managers, recruiters, and HR ...

3. Bad Customer Service? Blame the Bosses' Bad Policies

   www.aol.com/news/2012-05-25-bad-customer-service...

   And the only thing worse for a business than bad customer service is having no customers to serve at all. Motley Fool contributor M. Joy Hayes, Ph.D., is the principal at ethics consulting firm ...

4. Bad Interview and Resume Blunders: Tales from the Trenches - AOL

   www.aol.com/2010/08/10/bad-interview-resume

   I turned to hiring managers, recruiters, and HR professionals to hear about the bad interview and. Skip to main content. Finance. 24/7 help. For premium support please call: 800-290-4726 ...

5. Customer advocacy - Wikipedia

   en.wikipedia.org/wiki/Customer_advocacy

   Customer advocates are facilitators between customers and the company. They are trained in cross-functional roles and empowered to provide customers with assistance in all areas of the business. [1] The role of the customer advocate is three-fold: To be the main contact for the customer in handling a question or problem, and to keep the ...

6. Service recovery paradox - Wikipedia

   en.wikipedia.org/wiki/Service_recovery_paradox

   Service recovery paradox. The service recovery paradox (SRP) is a situation in which a customer thinks more highly of a company after the company has corrected a problem with their service, compared to how they would regard the company if non-faulty service had been provided. The main reason behind this thinking is that successful recovery of a ...

7. List of scams - Wikipedia

   en.wikipedia.org/wiki/List_of_scams

   If the victim responds to the initial e-mail, the scammer will send additional messages to build up the victim's assurance that they are in the running, or have already been selected, for a legitimate job. This will include asking for the victim's resume as well as assurances that a phone interview will be the "next step in the hiring process".

8. Contact AOL customer support - AOL Help

   help.aol.com/articles/account-management...

   In addition to the support options listed above, paid members also have access to 24/7 phone support by calling 1-800-827-6364. Learn about the support options AOL offers and how to access help for your question or issue.

9. 'The customer is always right?' Is AI the antidote to bad ...

   www.aol.com/customer-always-ai-antidote-bad...

   Worldwide, organizations are putting $3.7 trillion annually at risk because of bad customer experiences, according to research from Qualtrics XM Institute. U.S. businesses risk losing $846 billion ...