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  2. Hospitality law - Wikipedia

    en.wikipedia.org/wiki/Hospitality_law

    Hospitality law. Hospitality law is a legal and social practice related to the treatment of a person's guests or those who patronize a place of business. Related to the concept of legal liability, hospitality laws are intended to protect both hosts and guests against injury, whether accidental or intentional.

  3. Airbnb - Wikipedia

    en.wikipedia.org/wiki/Airbnb

    The company was categorized under "the provision of services and utilities supporting the maintenance and existence of settlements". Criticism by the hotel industry. Airbnb has been criticized by the hotel industry due to its competitive effects and its different regulations.

  4. Front office - Wikipedia

    en.wikipedia.org/wiki/Front_office

    Employees working in the front desk will also help customers with problems and complaints. [4] The front office in the hotel industry, also called the reception area , which the receptionist is the one who get in touch with the customers, most importantly, confirm their reservation and answering their questions. [5]

  5. Hotel rating - Wikipedia

    en.wikipedia.org/wiki/Hotel_rating

    Hotel ratings are often used to classify hotels according to their quality. From the initial purpose of informing travellers on basic facilities that can be expected, the objectives of hotel rating have expanded into a focus on the hotel experience as a whole. [1] Today the terms 'grading', 'rating', and 'classification' are used to generally ...

  6. Property management system - Wikipedia

    en.wikipedia.org/wiki/Property_management_system

    In hotels, a property management system, also known as a PMS, is a comprehensive software application used to cover objectives like coordinating the operational functions of the front office, sales and planning, reporting etc. The system automates hotel operations like guest bookings, guest details, online reservations, posting of charges ...

  7. American Hotel and Lodging Association - Wikipedia

    en.wikipedia.org/wiki/American_Hotel_and_Lodging...

    The American Hotel and Lodging Association (AHLA; formerly the American Hotel and Motel Association, and before that American Hotel Association) is an industry trade group with thousands of members including hotel brands, owners, management companies, Real Estate Investment Trusts (REITs), independent hotels, bed and breakfasts, state hotel associations and industry partners and suppliers.

  8. List of chained-brand hotels - Wikipedia

    en.wikipedia.org/wiki/List_of_chained-brand_hotels

    This is the list of chain-branded hotels around the world. This is a listing of some of the major hotel brands worldwide. [1] [2] The hotel groups may directly own the hotels, or operate them through a franchise or management agreement .

  9. L.A.'s striking hotel workers are being roughed up by ... - AOL

    www.aol.com/news/l-striking-hotel-workers-being...

    Hotel strikers have endured violent incidents involving security personnel at three hotels in L.A. and Orange counties, the union said in a complaint. L.A.'s striking hotel workers are being ...