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On Google Maps, you can write reviews for places you visit. You can also leave info or post photo or video updates about a place, like if it’s quiet and romantic or if it’s under renovation. Important: To keep policy violators off Google Maps, we moderate user reviews and related content.
Google reviews provide useful information and help your business stand out. Reviews show up next to your Business Profile in Maps and Search. Important: Reviews are only available in certain countries or regions, or to certain categories of businesses.
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You can reply to reviews, which can help build customer trust. When you reply to reviews, you post publicly as your business. Replies may not appear across Google immediately. However, reviewers will get a notification when you reply to their review.
To ask Google to remove or delete an inappropriate review from your Business Profile, report the review. Google can remove reviews that violate Google's policies.
You can reply to reviews, which can help build customer trust. When you reply to reviews, you post publicly as your business. Replies may not appear across Google immediately. However, reviewers will get a notification when you reply to their review.
Official Chat Support Help Center where you can find tips and tutorials on using Chat Support and other answers to frequently asked questions.
On Google Search and Maps, you can find the following information about local places and businesses: Review scores. Top reviews. Total number of reviews. All scores are rated on a scale from 1 to 5 stars, with 5 as the highest rating.
Your review, score, and details about a place show up in Google Maps and on your profile until you take them down. After your review is published, you can edit it or change the rating and pictures you included. Learn how to post a photo update instead.
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