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  2. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  3. Business Intelligence Competency Center - Wikipedia

    en.wikipedia.org/wiki/Business_Intelligence...

    Business Intelligence Competency Center. A Business Intelligence Competency Center (BICC) is a cross-functional organizational team that has defined tasks, roles, responsibilities and processes for supporting and promoting the effective use of Business Intelligence (BI) across an organization. [1]

  4. Supply chain - Wikipedia

    en.wikipedia.org/wiki/Supply_chain

    v. t. e. Supply and demand stacked in a conceptual chain. A supply chain is a complex logistics system that consists of facilities that convert raw materials into finished products and distribute them [1] to end consumers [2] or end customers. [3] Meanwhile, supply chain management deals with the flow of goods in distribution channels within ...

  5. Business intelligence - Wikipedia

    en.wikipedia.org/wiki/Business_intelligence

    Business intelligence (BI) consists of strategies, methodologies, and technologies used by enterprises for data analysis and management of business information. [1] Common functions of BI technologies include reporting, online analytical processing, analytics, dashboard development, data mining, process mining, complex event processing, business performance management, benchmarking, text ...

  6. Supply chain management - Wikipedia

    en.wikipedia.org/wiki/Supply_chain_management

    Supply chain management is a cross-functional approach that includes managing the movement of raw materials into an organization, certain aspects of the internal processing of materials into finished goods, and the movement of finished goods out of the organization and toward the end consumer.

  7. Logistics - Wikipedia

    en.wikipedia.org/wiki/Logistics

    A warehouse in South Jersey, a U.S. East Coast epicenter for logistics and warehouse construction outside Philadelphia, where trucks deliver slabs of granite [1]. Logistics is the part of supply chain management that deals with the efficient forward and reverse flow of goods, services, and related information from the point of origin to the point of consumption according to the needs of customers.

  8. IHS Markit - Wikipedia

    en.wikipedia.org/wiki/IHS_Markit

    Parent. S&P Global. Subsidiaries. Cambridge Energy Research Associates, Global Insight, Carfax, Inc. Website. ihsmarkit.com. IHS Markit Ltd was an information services provider that completed a merger with S&P Global in 2022. [6][2] Headquartered in London, it was formed in 2016 with the merger of IHS Inc. and Markit Ltd. [7][8][9]

  9. Order processing - Wikipedia

    en.wikipedia.org/wiki/Order_processing

    Order processing is the process or work-flow associated with the picking, packing, and delivery of the packed items to a shipping carrier and is a key element of order fulfillment. Order processing operations or facilities are commonly called “ distribution centers ” or “DC 's”. There are wide variances in the level of automation ...