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Chat. Start a chat using the icon in the bottom right corner of the page. Regular chat hours are daily, 7 am - 1 am ET. Call toll-free. We’re available to take your call 7a-1a EST, 7 days a week: 800-OLD-NAVY (1-800-653-6289) For customers with hearing impairments: Please dial 711 for relay service. Contact Us. Chat or Call. Customer Service.
Contact Us. Still have questions? Chat or Call. Unsubscribe. Enter your email address to unsubscribe from all marketing emails. You'll still receive transactional and account-related emails. Email Address. Unsubscribe from Old Navy emails Unsubscribe from all Gap, Old Navy, Banana Republic, Athleta, Gap Factory and Banana Republic Factory emails.
Return or Exchange. Did you purchase online? Did you purchase in store? Returning or exchanging a gift? Please select the purchase method from above. Return Policy Quick Facts. Free Returns and Exchanges. In store, or. Using a prepaid return shipping label or third-party drop-off QR code (online purchases only) 30 Days to Return or Exchange.
By phone: 1-800-653-6289 Please dial 711 for relay service Regular call hours are daily, 7am - 1am ET; By mail for Correspondence: Old Navy Canada Customer Service, 9500 McLaughlin, Road North, Brampton, ON, L6X 0B8, Canada
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Old Navy Customer Service Phone Number. Old Navy has a dedicated customer service phone number that you can call to speak with a representative. The phone number is: 1-800-OLD-NAVY (1-800-653-6289)
When you need immediate assistance, our customer service hotline is just a call away. Our dedicated team of representatives are ready to navigate through your concerns and guide you towards a solution.
You can also reach Old Navy via their contact phone number: 800-653-6289. Additionally, additional information can be found on Old Navy's customer service page. Note that Old Navy supports live chat. You can chat with an Old Navy agent on their live chat support page. You can also contact Old Navy through their social media pages.
I would personally call customer service back, explain the situation (I wouldn't even mention the previous call/claim business), and state clearly but firmly that you need a refund or you will need to contact your bank/credit card for item not received.
You can get your Old Navy Credit Card replaced online, through the mobile app, or by calling customer service at (866) 367-1758. There is no fee to get an Old Navy Credit Card replacement card, which should arrive within 7-10 days