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Lyft basics; Lyft Driver app; Fixing app issues; Phone software recommendations and settings; How to update your app; Change app language; All articles about Using the app
Get help for a ride We hope that all rides are seamless, but sometimes things go wrong. You can dispute a ride charge instantly, and report anything we should know about a ride or a driver.
The fastest way to contact Lyft customer service is to use the Help section at the bottom of every ride receipt to report an issue. Reporting the issue will begin a live chat thread with Lyft customer service, where you can get further assistance with your problem.
If you’d like to troubleshoot issues on your own – without the direct help of Lyft customer service – you can do so using the Lyft Help Center. The Lyft Help Center is the first place that riders and drivers should go when in need of help with common questions.
If you don't want to use your phone, contact Lyft through its online help desk. Navigate to help.lyft.com and sign in if prompted.
You can visit Lyft’s user support site to find general information about the service or submit a question that’s not related to a specific ride. For tips on how to contact Lyft during emergencies, or to learn how to become a Lyft driver, read on!
The best ways to get help as a lyft driver: Chat with driver support to report problems, get a fare review, and more. You can't call Lyft!
To contact Lyft, you can go through the help prompts on the mobile app, use the website to send an email, or contact the Safety Team through a 24/7 critical response line.
Fastest methods to contact Lyft customer support for drivers and passengers. These are the best ways to get in touch with Lyft support and customer service.
Lyft Help. Log in to contact us. This will help us identify you and provide the help you need. You can dispute ride charges, give feedback on unpleasant or unsafe rides, and more. Log in. I don't have an account. I can't access my account.