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By Geoff Roth Last week we took a look at customer horror stories that would make many workers want to throw in the towel after having to deal with them. Time now to turn the tables, and look at ...
The complaint tablet to Ea-nāṣir ( UET V 81) [1] is a clay tablet that was sent to the ancient city-state Ur, written c. 1750 BCE. It is a complaint to a merchant named Ea-nāṣir from a customer named Nanni. Written in Akkadian cuneiform, it may be the oldest known written customer complaint. It is currently kept in the British Museum. [2]
The customer is always right. " The customer is always right " is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall Field. They advocated that customer complaints should be treated ...
And the only thing worse for a business than bad customer service is having no customers to serve at all. Motley Fool contributor M. Joy Hayes, Ph.D., is the principal at ethics consulting firm ...
Illustrations showing various icons of some popular social networking services. A social networking service (SNS), or social networking site, is a type of online social media platform which people use to build social networks or social relationships with other people who share similar personal or career content, interests, activities, backgrounds or real-life connections.
Dell. Computer and technology giant Dell is based near Austin, Texas, but offers a number of full-time positions that allow you to work from home. Examples of positions available: Account ...
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