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The complaint tablet has become an internet meme due to its seemingly anachronistic nature, with Forbes stating that it bore resemblance to many modern customer complaints for poor service in the modern era. [3] [19] [21] It has been recognized by the Guinness World Records as the "Oldest Customer Complaint". [22]
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A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service. [2]
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Complaining. Complaining is a form of communication that expresses dissatisfaction regardless of having actually experienced the subjective feeling of dissatisfaction or not. [2] It may serve a range of intrapsychic and interpersonal purposes, including connecting with others who feel similarly displeased, reinforcing a sense of self, or a ...
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In many cases, bad customer service isn't caused by negligent or incompetent employees. Skip to main content. 24/7 Help. For premium support please call: 800-290-4726 more ...
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