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2. Layoffs, abusive calls, and AI fears: Inside the front ... - AOL

   www.aol.com/finance/layoffs-abusive-calls-ai...

   At the lower level, Amazon customer service agents, or CSAs, get paid hourly (from just north of $15 to a couple of dollars over $20 in the U.S.) to respond by phone, email, chat, and social to ...

3. Amazon workers fume at tech giant for scrapping remote work - AOL

   www.aol.com/amazon-workers-fume-tech-giant...

   The new rule, set to take effect on January 2, 2025, comes seven months after Jassy announced that it would be mandatory for corporate workers to work on-site at least three days a week.

4. Amazon axed more than 100 customer service managers in CEO ...

   www.aol.com/finance/amazon-axed-more-100...

   Amazon on Wednesday slashed layers of middle management in some of its customer service divisions as part of an organizational restructuring, Fortune has learned. The cuts affected more than 100 ...

5. Amazon Mechanical Turk - Wikipedia

   en.wikipedia.org/wiki/Amazon_Mechanical_Turk

   Amazon Mechanical Turk (MTurk) is a crowdsourcing website with which businesses can hire remotely located "crowdworkers" to perform discrete on-demand tasks that computers are currently unable to do as economically. It is operated under Amazon Web Services, and is owned by Amazon. [ 1 ] Employers, known as requesters, post jobs known as Human ...

6. Customer service representative - Wikipedia

   en.wikipedia.org/.../Customer_service_representative

   They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]

7. List of Amazon locations - Wikipedia

   en.wikipedia.org/wiki/List_of_Amazon_locations

   Amazon is also in the process of building a retail hub of operations center in Nashville, Tennessee. On August 21, 2019, Amazon opened its largest campus in the world at Nanakramguda in Hyderabad, India. It is the first Amazon-owned campus located outside the United States and features the single largest Amazon-owned building in the world.