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Please verify that your card number, expiration date and cvn are correct and that your billing address matches what the bank has on file. We have reversed any pending charges to your account." But everything is correct.
I recommend reaching out to Comenity Capital Bank directly for assistance. Please call: 1-866-841-5037 (Sephora Visa) 1-866-864-7787 (Sephora Visa Signature) 1-866-702-9946 (Sephora Credit Card) 0. Reply.
We don't have access to your credit card account, so I would recommend contacting Comenity directly for further assistance with this. Please call: 1-866-841-5037 (Sephora Visa) 1-866-864-7787 (Sephora Visa Signature) 1-866-702-9946 (Sephora Credit Card) 12-18-2023 11:20 AM.
The Sephora website is refusing to accept my visa debit card.I am receiving a message telling me to check my address and card information.Everything is correct and I have used my card perfectly fine on other websites just tonight in fact including kohls with Sephora.Someone please help me I can’t even get ahold of someone via chat.
12-11-2023 08:08 AM. @Shahara95 I'm sorry to hear that! We don't have access to your credit card account. I recommend contacting Comenity directly for further assistance by calling 1-866-841-5037 (Sephora Visa) 1-866-864-7787 (Sephora Visa Signature) 1-866-702-9946 (Sephora Credit Card). 0.
I recommend contacting Comenity Capital Bank directly so that this can be looked into and for further assistance. Please call: 1-866-841-5037 (Sephora Visa) 1-866-864-7787 (Sephora Visa Signature) 1-866-702-9946 (Sephora Credit Card) Thank you! Regards, Danee.
I recommend contacting Comenity Capital Bank once more and request to speak with a supervisor for further assistance. Please contact Comenity Capital Bank by calling: 1-866-841-5037 (Sephora Visa) 1-866-864-7787 (Sephora Visa Signature) 1-866-702-9946 (Sephora Credit Card). If they're not able to assist, please send me a PM with more details.
According to Sephora website and the customer service agents, this type of card is only issued when customers return items in-store. If the card is inactive, it’s likely whoever issued that card didn’t process it properly before giving it to me. Anyway, I’m really disappointed at the store relation team’s response.