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Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...
More than 17,000 AT&T workers in Georgia and across the Southeast have walked off the job after accusing the company of unfair labor practices during contract negotiations this summer.
Almost all bills include a service charge; similarly, some employers calculate wages on the basis that the employee would also receive tips, while others prohibit accepting them. In some cases a tip is only given if the customer is satisfied; in others it is customary to give a certain percentage regardless of the quality of the service; and ...
AT&T technicians, customer service representatives, and others who install, maintain, and support AT&T’s residential and business wireline telecommunications network in Alabama, Florida, Georgia ...
Training all employees using consistent customer service skills, allows them to have a common process and language when assisting customers. This allows the business to brand their interaction of excellent service to the customer, which adds value to the business. Investing in employee training gives employees a feeling of value and improves ...
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ATLANTA - There are 17,000 technicians, customer service reps and more employed at AT&T Southeast currently on strike, citing "unfair labor practices." Communications Workers of America (CWA), the ...