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They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]
GNIS feature ID. 0465941. Website. cedar-rapids.org. Cedar Rapids is a city in and the county seat of Linn County, Iowa, United States. The city lies on both banks of the Cedar River, 20 miles (32 km) north of Iowa City and 128 miles (206 km) northeast of Des Moines, the state's capital. The population was 137,710 at the 2020 census, making it ...
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The Cedar Rapids and Iowa City Railway ( reporting mark CIC ), also known as the CRANDIC, is a Class III railroad operating in the US state of Iowa . The CRANDIC currently operates 60 miles (97 km) of main line and more than 40 miles (64 km) of yard trackage in four east central Iowa counties. The Cedar Rapids and Iowa City Railway employs 90 ...
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The Cedar Rapids Airport was renamed The Eastern Iowa Airport in 1997 to reflect its status as a regional airport. In 2008 the airport enplaned and deplaned one million passengers for the first time in its history; it set a record in 2017 with 1,143,335 passengers.[8] In 2019, CID set an all-time record with 1,342,496 passengers served.
Cedar Falls, Iowa. / 42.523520°N 92.446402°W / 42.523520; -92.446402. Cedar Falls is a city in Black Hawk County, Iowa, United States. As of the 2020 census, the city population was 40,713. [ 2] Cedar Falls is home to the University of Northern Iowa, a public university.
The cuts affected more than 100 customer service managers working in Level 5 and Level 6 middle management positions both in call centers and virtually. Impacted employees worked mainly in either ...