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Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
At its launch in November 2013, the Xbox One did not have native backward compatibility with original Xbox or Xbox 360 games. [3] [4] Xbox Live director of programming Larry "Major Nelson" Hryb suggested users could use the HDMI-in port on the console to pass an Xbox 360 or any other device with HDMI output [5] through Xbox One.