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Website. www.pertamina.com. Pertamina fuel station in Bali. PT Pertamina (Persero)[a] is an Indonesian state-owned oil and natural gas corporation, located in Jakarta. [2] It was created in August 1968 by the merger of Pertamin (established 1961) and Permina (established in 1957).
PT Aneka Tambang Tbk, colloquially known as Antam, is an Indonesian mining company. The company primarily produces gold and nickel, and is the largest producer of nickel in Indonesia . Until 2017, Antam was a directly state-owned company , before its ownership was transferred to PT Mineral Industri Indonesia (Persero) or MIND ID, a government ...
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
The International Customer Service Institute ( TICSI) is an international partnership organisation to enable the recognition and sharing of global best practice in customer service. It was founded in 2005 operating out of London and Dubai and has developed The International Standard for Service Excellence (TISSE). [ 1]
PT United Tractors Tbk (also known as UT or UT Company) is an Indonesian company, subsidiary of PT Astra International Tbk ("Astra") that operates in six business lines, namely Construction Machinery, Mining Contractor, Coal Mining, Gold Mining, Construction Industry, and Energy. United Tractors has 20 branch offices, 32 site supports, 6 ...
Website. www.pgn.co.id. PT Pertamina Gas Negara Tbk (PGN, English: Pertamina Gas Company, trading as Pertamina Gas Negara; formerly known as PT Perusahaan Gas Negara Tbk, English: State Gas Company) is an Indonesian natural gas transportation and distribution company. The total length of distribution pipelines of the company is 3,187 km that ...
Customer experience, sometimes abbreviated to CX, is the totality of cognitive, affective, sensory, and behavioral customer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages. [1][2][3]
The primary objective of customer success is to ensure customers achieve their desired outcomes with the product or service, consequently leading to improved customer lifetime value (CLTV) for the company. Customer success has become increasingly integral to modern businesses across various industries, with dedicated teams and specialized tools ...