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2. Amazon axed more than 100 customer service managers in CEO ...

   www.aol.com/finance/amazon-axed-more-100...

   Amazon on Wednesday slashed layers of middle management in some of its customer service divisions as part of an organizational restructuring, Fortune has learned. The cuts affected more than 100 ...

3. Layoffs, abusive calls, and AI fears: Inside the front lines ...

   www.aol.com/finance/layoffs-abusive-calls-ai...

   At the lower level, Amazon customer service agents, or CSAs, get paid hourly (from just north of $15 to a couple of dollars over $20 in the U.S.) to respond by phone, email, chat, and social to ...

4. Customer service representative - Wikipedia

   en.wikipedia.org/wiki/Customer_service...

   They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]

5. Amazon layoffs show Big Tech is still coming down from ... - AOL

   www.aol.com/finance/amazon-layoffs-show-big-tech...

   January 11, 2024 at 12:29 PM. The COVID-era spending spree is over. And the tech layoffs keep coming. Amazon ( AMZN) is eliminating several hundred roles across Prime Video and MGM Studios ...

6. Amazon Live - Wikipedia

   en.wikipedia.org/wiki/Amazon_Live

   E-commerce. Live streaming. Parent. Amazon Inc. Launched. 2019; 5 years ago. ( 2019) Amazon Live is an American video e-commerce live-streaming service created by Amazon Inc. to compete with live-streaming services. The service allows users to stream live videos promoting or sponsoring products.

7. Amazon (company) - Wikipedia

   en.wikipedia.org/wiki/Amazon_(company)

   Amazon.com, Inc., [ 1] doing business as Amazon ( / ˈæməzɒn /, AM-ə-zon; UK also / ˈæməzən /, AM-ə-zən ), is an American multinational technology company, engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. [ 5]

8. Amazon customers report false email confirmations for gift ...

   www.aol.com/news/amazon-customers-report-false...

   Amazon customer service representatives this weekend have been handling a wave of inquiries from customers who received suspicious and confusing email confirmations about gift card purchases they ...

9. List of mergers and acquisitions by Amazon - Wikipedia

   en.wikipedia.org/wiki/List_of_mergers_and...

   Amazon.com, Inc., is an American electronic commerce and cloud computing company headquartered in Seattle, Washington. Founded by Jeff Bezos on July 5, 1994, as an online bookstore, Amazon went public after an initial public offering on May 15, 1997, during the midst of the dot-com bubble. [ 1] The funds gained from the IPO allowed Amazon to ...