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Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.
Verizon (mobile network) Verizon is an American wireless network operator that previously operated as a separate division of Verizon Communications under the name Verizon Wireless. In a 2019 reorganization, Verizon moved the wireless products and services into the divisions Verizon Consumer and Verizon Business, and stopped using the Verizon ...
Verizon Communications Inc. (/ v ə ˈ r aɪ z ən / və-RY-zən), is an American telecommunications company headquartered in New York City. [3] It is the world's second-largest telecommunications company (after China Mobile) by revenue and its mobile network is the largest wireless carrier in the United States, with 114.8 million subscribers as of March 31, 2024.
Anyone who has ever made a call to a customer service rep knows that at times they can be beyond frustrating, and at other times they can seem like real lifesavers. This is a story about the ...
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Verizon Business was created following Verizon's acquisition of MCI Communications in January 2006. [3] The division became Verizon Enterprise Solutions on January 1, 2012 and is based in Basking Ridge, New Jersey. [4] [5] Verizon Enterprise Solutions is the division of Verizon Communications that manages Verizon's business and government ...
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Verizon Wireless agreed to pay $25 million to the Federal Communications Commission -- a record, according to the agency -- to settle complaints the phone giant was charging "mystery fees" to ...