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As a customer service representative, Mary's performance was measured on a regular basis. Yet she never thought to showcase on her resume her ability to meet or exceed company expectations for ...
The book received widespread praise for elucidating the consequences of reliance on big data models for structuring socioeconomic resources. Clay Shirky from The New York Times Book Review said "O'Neil does a masterly job explaining the pervasiveness and risks of the algorithms that regulate our lives," while pointing out that "the section on solutions is weaker than the illustration of the ...
Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...
They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]
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