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2. Bad Customer Service? Blame the Bosses' Bad Policies

   www.aol.com/news/2012-05-25-bad-customer-service...

   And the only thing worse for a business than bad customer service is having no customers to serve at all. Motley Fool contributor M. Joy Hayes, Ph.D., is the principal at ethics consulting firm ...

3. Bad customer service? It's a lot smarter to treat ... - AOL

   www.aol.com/2009/04/30/the-consequences-of-bad...

   Particularly in today's economy, where customer retention and growth is tougher and tougher, you would. ... For premium support please call: 800-290-4726 more ways to reach us. Mail.

4. 'The customer is always right?' Is AI the antidote to bad ...

   www.aol.com/customer-always-ai-antidote-bad...

   For premium support please call: 800-290-4726 more ways to reach us

5. Contact AOL customer support - AOL Help

   help.aol.com/articles/account-management...

   Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

6. Service recovery paradox - Wikipedia

   en.wikipedia.org/wiki/Service_recovery_paradox

   Service recovery paradox. The service recovery paradox (SRP) is a situation in which a customer thinks more highly of a company after the company has corrected a problem with their service, compared to how they would regard the company if non-faulty service had been provided. The main reason behind this thinking is that successful recovery of a ...

7. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

8. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

9. Is It Okay To Not Tip When The Service Is Bad? - AOL

   www.aol.com/okay-not-tip-bad-191200849.html

   “When you walk into a sit-down service restaurant—where you place an order with a server, they go and deal with it, they bring you food, they take that food away—that in our minds is non ...