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2. Extended warranty - Wikipedia

   en.wikipedia.org/wiki/Extended_warranty

   An extended warranty is coverage for electrical or mechanical breakdown. It may or may not cover peripheral items, wear and tear, damage by computer viruses, re-gassing, normal maintenance, accidental damage, or any consequential loss. [ 2] Most state insurance regulators have approved the inclusion of normal wear and tear, accidental damage ...

3. Service-level agreement - Wikipedia

   en.wikipedia.org/wiki/Service-level_agreement

   A service-level agreement is an agreement between two or more parties, where one is the customer and the others are service providers. This can be a legally binding formal or an informal "contract" (for example, internal department relationships). The agreement may involve separate organizations or different teams within one organization.

4. Warranty - Wikipedia

   en.wikipedia.org/wiki/Warranty

   Warranty. In law, a warranty is an expressed or implied promise or assurance of some kind. The term's meaning varies across legal subjects. [ 1] In property law, it refers to a covenant by the grantor of a deed. [ 2] In insurance law, it refers to a promise by the purchaser of an insurance about the thing or person to be insured.

5. Service guarantee - Wikipedia

   en.wikipedia.org/wiki/Service_guarantee

   A service guarantee is a marketing tool service firms have increasingly been using to reduce consumer risk perceptions, signal quality, differentiate a service offering, and to institutionalize and professionalize their internal management of customer complaint and service recovery. [1] By delivering service guarantees, companies entitle ...

6. Automotive warranty - Wikipedia

   en.wikipedia.org/wiki/Automotive_warranty

   Automotive warranty. An automotive warranty is a guarantee provided by a vehicle manufacturer or a third party, ensuring that any defects or issues with a vehicle will be repaired or addressed within a specified period after purchase. [ 1] This warranty is most often an important aspect of purchasing vehicles since it provides buyers with ...

7. Production part approval process - Wikipedia

   en.wikipedia.org/wiki/Production_part_approval...

   Production Part Approval Process (PPAP) is used in the Aerospace or automotive supply chain for establishing confidence in suppliers and their production processes. Actual measurements are taken from the parts produced and are used to complete the various test sheets of PPAP. "All customer engineering design record and specification ...