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The Customer Relations department will respond to our customer’s written complaints within 60 days. Customer Relations can be reached at: U.S. Mail/Overnight Mail American Airlines Customer Relations 4000 E. Sky Harbor Blvd. Phoenix, AZ 85034 Fax: 480-693-2300 Email AA Customer Relations Opens in a new window (link)
Our Customer Relations department is dedicated to addressing customer comments and unresolved concerns. The Customer Relations department will respond to our customer’s written complaints within 60 days. Customer Relations can be reached at: U.S. Mail/Overnight Mail American Airlines Customer Relations 4000 E. Sky Harbor Blvd. Phoenix, AZ 85034
American Airlines | AAdvantage - Contacting American Airlines Customer Relations & Complaint, Issues (master thread) - Originally Posted by Sykesrj I'm upset with American too. Has to be former American, not US Airways management. You realize that US Airways essentially bought American and kept the American name?
Email AA Customer Relations (pops up AA e-form) See this page (Limited to 1,500 character.) Other Contact Information Mail/Overnight mail American Airlines Customer Relations 4000 E. Sky Harbor Blvd. Phoenix, AZ 85034 Previously: Phone: 817-786-3778 and Fax: 480-693-2300 Need help with something else? Upcoming or current travel
American Airlines | AAdvantage (Pre-Consolidation with USAir) - AA customer relations address moves to Phoenix - The new address is: American Airlines Customer Relations 4000 E Sky Harbor Blvd Phoenix, AZ 85034 It also gains a fax number: +1 480 693-2300 And, of course, the preferred method remains the online form .
American Airlines | AAdvantage - Contacting American Airlines Customer Relations & Complaint, Issues (master thread) - Originally Posted by JetstreamJ Additional info regarding ticket purchase. I believe should have been in my post. I purchased full fares in May, 2015. I got confirmation of seat choice and print
Robert Isom is. Of course, your communications have a near 100% chance of going to a staff person anyway. Probably with contacting the owner of the site about the outdated information. I doubt that emails to an exec's address go to a staffer. It's possible that an admin is siftiing through them, but that's not the same as a front line customer ...
Reforms a la Continental Airlines in the 1990s are long overdue. This 100%. The last few years, there’s very little AA has done that has shown me that they actually care about providing a good customer experience, or at least at a minimum, doing the right thing for customers.
Location: CHS. Programs: AA Exp, Hyatt Globalist, DL Silv, Hilton Dim, Marriot Gld, Amex Plat. Posts: 128. American Airlines - Updated Customer Relations Policy. Hi y'all. Just got some not so great news from Customer Relations. I don't know if this has been a policy for a long time, but I have had many overnight misconnects in the past few ...
American Airlines | AAdvantage (Pre-Consolidation with USAir) - AA Customer Relations vs. AAdvantage Customer Service - difference? - I know this has been asked in the past, but I did a few searches and was unable to find what I was looking for. Apologies if I have missed an obvious thread while searching. I would like