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Gojek motorcycle riders in Salatiga, Central Java, Indonesia. The name Gojek comes from the term “Ojek” or motorbike taxis [16] commonly found throughout Indonesia. It was founded in 2010 with 20 motorbike drivers. [17] Gojek app was launched in January 2015, [18] and in less than two years, the app racked up nearly 30 million downloads. [19]
v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
PT Bank Mandiri (Persero) Tbk. PT Bank Mandiri (Persero) Tbk or Bank Mandiri, headquartered in Jakarta, [2] is the largest bank in Indonesia in terms of assets, loans and deposits. [3] Total assets as of 2022, were 1.992 Trillion rupiah (around US$133 Billion). As of 2022, Bank Mandiri is the largest bank in Indonesia by total assets.
The State Intelligence Agency ( Indonesian: Badan Intelijen Negara ), commonly referred to as BIN, is Indonesia's primary intelligence agency. The BIN is also responsible for coordinating intelligence activities among various intelligence agencies, including military intelligence, police intelligence, prosecutors intelligence and other relevant ...
Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
Customers Bank. Customers Bancorp, Inc. is a publicly-traded bank holding company and parent of Customers Bank. The company has more than $20 billion in assets with over 600 employees located across Illinois, Massachusetts, New Jersey, New York, Pennsylvania and Washington, D.C., ranking in the top 100 banks in the United States. Jay Sidhu is ...
They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
Permata Bank (or Bank Permata) is a bank in Indonesia, headquartered in the capital city Jakarta. It has officially become a BUKU IV bank after receiving confirmation from the Financial Services Authority (OJK) on 20 January 2021. Serving nearly four million customers in 62 cities of Indonesia, it has 304 branch offices and two mobile branches.