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Get ready to factory reset. Important: A factory reset erases all your data from your phone. If you're resetting to fix an issue, we recommend first trying other solutions. Learn how to troubleshoot Android issues.
Charge your phone for at least 30 minutes. Press and hold the power button for a few seconds. On your screen, tap Restart . If you see an Android robot and the word "Start" with an arrow around it: Press the volume-down button until you see the option to "Power off." Press the power button to pick "Power off." Charge your phone for at least 30 ...
To restore a backed-up account to a reset phone, follow the on-screen steps. For more help, get help from your device manufacturer. Your photos and videos are already available in Google Photos. But you can restore the rest of the data you backed up while you set up your new phone for the first time or after a factory reset.
Open your phone's Settings app. Tap System Reset options Erase all data (factory reset). To erase all data from your phone's internal storage, tap Erase all data. If needed, your phone asks for your PIN. Enter your PIN and then tap Erase all data. When your phone finishes the reset, pick the option to restart.
You can use Find My Device on the web, an Android device, or a friend’s Android device in guest mode: On the device, open the Find My Device app . Select the device or accessory you want to reset or remove. Select Settings. To erase an Android device: Tap Factory reset device. To delete an accessory: Tap Remove device.
Option 2: Reset your phone with its buttons. You can erase your locked phone using its power and volume buttons. To learn how to reset your specific phone this way, visit your manufacturer's support site. Reset your pattern (Android 4.4 or lower only) After you've tried to unlock your phone multiple times, you'll see "Forgot pattern."
Open your device Settings app. Tap Google Set up & restore Restore contacts. To choose the Google Account you want to restore, tap From account. Tap the phone with the contacts you want to copy. To choose which sources of contacts you want to copy, turn on or off SIM card or Device storage. Tap Restore and wait until you get "Contacts restored."
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