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Bank Syariah Indonesia (BSI) is a state-owned Islamic bank in Indonesia, formed by the merger of three sharia banks in 2021. BSI is the world's largest Islamic bank by customer numbers and has overseas branches in Dubai and Saudi Arabia.
Bank BTN became the first bank to be appointed by the government to provide housing finance and mortgages to lower and middle income individuals. [6] The bank underwent a corporate restructure in 2003, which was followed by an initial public offering (IPO) in 2009 that led to the listing of Bank BTN on the Indonesia Stock Exchange. [7]
Bank Negara Indonesia (BNI) is a state-owned bank with branches in Indonesia and other countries. It was founded in 1946 and has over 63 million customers and 2,047 offices as of 2022.
OJK (Otoritas Jasa Keuangan) is an autonomous agency that oversees the financial services sector in Indonesia. It was established in 2011 to replace Bapepam-LK and Bank Indonesia, and has functions to regulate, supervise, inspect, and investigate financial activities.
Customer service is the assistance and advice provided by a company to its customers. Learn about different types of customer service, such as in-person, online, automated, and AI-based, and how to measure customer satisfaction and loyalty.
Find out how to get live expert help with your AOL needs, from email and passwords, technical questions, mobile email and more. You can also access 24/7 phone support if you are a paid member by calling 1-800-827-6364.
Learn about the history, principles, and practices of Islamic banking and finance, which comply with Sharia law and avoid interest and other prohibited activities. Find out how Islamic banks operate, what products and services they offer, and how they have grown and evolved over time.
Learn about the role, skills, and salary of customer service representatives (CSRs), who interact with customers to handle complaints, process orders, and provide information. CSRs may work in call centers, retail, or online platforms.