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  2. Workers to keep all customer tips under new law - AOL

    www.aol.com/news/workers-keep-customer-tips...

    All tips, whether in cash or by card, must be shared between workers by law in Britain, with millions of workers such as those working for cafes, pubs, restaurants, taxi companies and hairdressers ...

  3. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.

  4. The New Tipping Etiquette: How Much to Tip in Every Situation

    www.aol.com/tipping-etiquette-much-tip-every...

    Tip in high-end as well as casual restaurants. Tip: 10 to 15 percent of the total check. In-person restaurant: Tip your waiter or waitress if you dine in but also tip anyone who assists you in ...

  5. Tipped wage - Wikipedia

    en.wikipedia.org/wiki/Tipped_wage

    The tipped wage is base wage paid to an employee in the United States who receives a substantial portion of their compensation from tips.According to a common labor law provision referred to as a "tip credit", the employee must earn at least the state's minimum wage when tips and wages are combined or the employer is required to increase the wage to fulfill that threshold.

  6. Gratuity - Wikipedia

    en.wikipedia.org/wiki/Gratuity

    Almost all bills include a service charge; similarly, some employers calculate wages on the basis that the employee would also receive tips, while others prohibit accepting them. In some cases a tip is only given if the customer is satisfied; in others it is customary to give a certain percentage regardless of the quality of the service; and ...

  7. Harris pledges to work to end taxes on tips for service ... - AOL

    www.aol.com/harris-pledges-end-taxes-tips...

    LAS VEGAS (AP) — Vice President Kamala Harris promised Saturday to work to eliminate taxes on tips paid to restaurant and other service industry employees, echoing a pledge that her opponent ...

  8. Mandatory tipping - Wikipedia

    en.wikipedia.org/wiki/Mandatory_tipping

    Mandatory tipping. Mandatory tipping (also known as a mandatory gratuity or an autograt) is a tip which is added automatically to the customer's bill, without the customer determining the amount or being asked. It may be implemented in several ways, such as applying a fixed percentage to all customer's bills, or to large groups, or on a ...

  9. Got Cranky Customers? How to Keep Your Cool.

    www.aol.com/2010/10/11/customer-service-tips

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