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  2. Résumé - Wikipedia

    en.wikipedia.org/wiki/Résumé

    Résumé. An example of a résumé with a common format with the name John Doe. A résumé, sometimes spelled resume (or alternatively resumé ), [a] [1] is a document created and used by a person to present their background, skills, and accomplishments. Résumés can be used for a variety of reasons, but most often they are used to secure new ...

  3. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  4. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    Customer experience. Customer experience, sometimes abbreviated to CX, is the totality of cognitive, affective, sensory, and behavioral customer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages. [1] [2] [3]

  5. Job interview - Wikipedia

    en.wikipedia.org/wiki/Job_interview

    A job interview is an interview consisting of a conversation between a job applicant and a representative of an employer which is conducted to assess whether the applicant should be hired. [1] Interviews are one of the most common methods of employee selection. [1] Interviews vary in the extent to which the questions are structured, from an ...

  6. Shocking confessions from people who work in customer service

    www.aol.com/news/2015-09-04-shocking-confessions...

    Therefore, people who work in customer service are expected to keep the customers happy at all costs. They're expected to listen to customers carefully, be ready to apologize (even if they didn't ...

  7. Exclusive-Multiple AI companies bypassing web standard to ...

    www.aol.com/news/exclusive-multiple-ai-companies...

    (Reuters) -Multiple artificial intelligence companies are circumventing a common web standard used by publishers to block the scraping of their content for use in generative AI systems, content ...

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