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  2. Ray-Ban - Wikipedia

    en.wikipedia.org/wiki/Ray-Ban

    Ray-Ban is a brand of luxury sunglasses and eyeglasses created in 1936 by Bausch & Lomb. The brand is best known for its Wayfarer and Aviator lines of sunglasses. In 1999, Bausch & Lomb sold the brand to Italian eyewear conglomerate Luxottica Group for a reported $640 million.

  3. Microsoft takes its AI push to customer service call centers

    www.aol.com/news/microsoft-takes-ai-push...

    Microsoft on Tuesday said it will introduce new artificial intelligence tools for customer service call centers. Microsoft, which has backed ChatGPT creator OpenAI, is taking AI technology into a ...

  4. Ocean State Job Lot - Wikipedia

    en.wikipedia.org/wiki/Ocean_State_Job_Lot

    Ocean State Job Lot is a family-run privately-held business with its corporate headquarters and distribution center in North Kingstown, RI at Quonset Point. During its expansion, the company has revitalized numerous commercial spaces and shopping plazas throughout the Northeast by acquiring vacant properties once occupied by other retailers.

  5. System administrator - Wikipedia

    en.wikipedia.org/wiki/System_administrator

    An IT administrator, system administrator, sysadmin, or admin is a person who is responsible for the upkeep, configuration, and reliable operation of computer systems, especially multi-user computers, such as servers. The system administrator seeks to ensure that the uptime, performance, resources, and security of the computers they manage meet ...

  6. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

  7. Ray-Ban Wayfarer - Wikipedia

    en.wikipedia.org/wiki/Ray-Ban_Wayfarer

    Ray-Ban Wayfarer sunglasses and eyeglasses have been manufactured by Ray-Ban since 1952. Made popular in the 1950s and 1960s by music and film icons such as Buddy Holly , Roy Orbison and James Dean , Wayfarers almost became discontinued in the 1970s, before a major resurgence was created in the 1980s through massive product placements .

  8. Automatic call distributor - Wikipedia

    en.wikipedia.org/wiki/Automatic_call_distributor

    An automated call distribution system, commonly known as automatic call distributor or automatic call dispatcher ( ACD ), is a telephony device that answers and distributes incoming calls to a specific group of terminals or agents within an organization. ACDs direct calls based on parameters that may include the caller's telephone number, the ...

  9. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...